Vinted Shoppers Voice Frustration Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel without notifying all users about the change.
Digital Channels Reaction
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification compared to what was initially listed as a result of the reclassification.
The company said the new system was more in line with similar services.
The platform has recommended to review their products and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Updates
Earlier, the sizes had both one number and one letter, for instance S/8 or M/10.
The revised method features a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - like an L measurement was previously a 12 but is now a UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Another shopper, based in Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she explained.
Marketplace Information
The platform boasts over 100 million members, with 18 million British users.
It has become a favored option compared to resale services such as eBay and Depop.
This isn't the first time when a surprising modification within the service has received backlash: last year, the service retracted a modification to its shipping options due to shopper criticism.